Modeling Simplicity and Managing Complexity

Activity models simplify complex business processes by capturing essential details. They serve as communication tools that can facilitate interviews with stakeholders and explore the impact of potential changes.

Eliciting and Specifying Requirements

Models help identify the necessary decisions and requirements in a business process. This information is then used to document and create models that align with business objectives. Once documented, these models can be refined to specify business rules and decision-making processes.

Reconciling Viewpoints

Business process models help integrate various local views into a cohesive whole, offering a unified perspective. They can also simulate outcomes of changes, helping companies assess potential impacts before implementing changes.

Supporting Training and Compliance

Models are vital tools for training employees on business processes and systems. Additionally, they help organizations manage compliance by showing where processes intersect with legal or regulatory requirements. When laws change, models can be adjusted to show how compliance needs to be maintained.

Managing and Reusing Knowledge

Models serve as repositories of organizational knowledge, capturing tacit information (found in people’s minds) and turning it into explicit knowledge that can be taught and applied throughout the organization.

These activity models—whether using flowcharts, BPMN diagrams, or other modeling tools—are essential for documenting, planning, improving, and implementing business processes​.